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ConfigSafe V8 FAQ


Q:  Can I upgrade from an older version of ConfigSafe to ConfigSafe V8?

A:  No. ConfigSafe V8 has been totally re-architected and Snapshots from older versions of ConfigSafe are not compatible with the new architecture. It is recommended that you completely uninstall your old version of ConfigSafe and delete the ConfigSafe folder prior to installing ConfigSafe V8.

Q:  Why do I get a "Task Failed" message when I try to create a new Snapshot Schedule?

A:  The "Task Failed" message displays when you enter either a login user name that does not have administrative rights or is an invalid user name. Note: the user name for the scheduler must have administrative rights AND have an established password.

Q:  What do the Registry Key and File Permission codes mean?

A:  Registry Key Permissions
     Full Control =    QWCENLDSAO
     Read Access = Q__EN__S_O

     File/Folder Permissions
     Full Control =    RWAE+XDR+
     Read Access = R__EXR___


Q:  What is or is not restored on my computer when I restore a Snapshot that includes a System Restore Point?

A:  The following are Restored:
  • Registry
  • Profiles (local only; roaming user profiles are not affected by restore)
  • COM+ DB
  • WFP.dll cache
  • WMI DB
  • IIS Metabase
  • File types monitored by System Restore as specified in the SDK document Monitored File Extensions

    The following are Not Restored:
  • DRM settings
  • Passwords in the SAM hive
  • WPA settings (Windows authentication information is not restored)
  • Specific directories/files listed in the Monitored File Extensions list in the System Restore section of the Platform SDK e.g. 'My Documents' folder
  • Any file types not monitored by System Restore (.doc, .jpg, etc.)
  • Items listed in both Filesnottobackup and KeysnottoRestore (hklm->system->controlset001->control->backuprestore->filesnottobackup and keysnottorestore) in the registry
  • User-created data stored in the user profile
  • Contents of redirected folders







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