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CPR FAQ


Q:  How do I make a Bart's PE CD/DVD?

A:  Due to Windows XP OS End-User License Agreement between MicroSoft and the user, the user has to make the Bart'S PE CD/DVD themselves. Please refer to the website
information at http://www.nu2.nu/pebuilder/ for details.

Q:  Why do I get a "Task Failed" message when I try to create a new Snapshot Schedule?

A:  The "Task Failed" message displays when you enter either a login user name that does not have administrative rights or is an invalid user name. Note: the user name for the scheduler must have administrative rights AND have an established (non-blank) password.


Q:  What is not restored on my computer when I restore a CPR Snapshot?

A:  The following are Not Restored:
  • DRM settings
  • Passwords in the SAM hive
  • WPA settings (Windows authentication information is not restored)
  • Items listed in KeysnottoRestore (hklm->system->controlset001->control->backuprestore->keysnottorestore) in the registry



    Q:  How to recover if system cannot boot into Windows?

    A:  Please make sure you have exhausted all the repair/recovery options as recommended by your version of Windows operating system before try to recover using CPR Preinstallation Environment Plug-in.

    Impaired system health may sometimes prevent a Windows XP, Vista, or 7 PC from being able to boot into Windows. In these situations, the PC may be booted (with the appropriate bootable disc) into a Windows Preinstallation Environment to enable the use of CPR's Preinstallation Environment (PE) plug-in for Registry hive restoration.

    Windows Preinstallation Environment:

    1. Bart's PE Version 3.1.10a or higher (see http://www.nu2.nu/pebuilder/).  Bart's PE is only officially supported by CPR for Windows XP systems. However, under limited testing we have successfully booted both Windows Vista and Windows 7 systems with Bart's PE and run CPRPLUGIN.EXE from the command prompt. (Do not run any other software under this scenario, just CPRPLUGIN.EXE)

    2. Microsoft Windows PEs provided through the Windows Vista and Windows 7 install discs.

    Using CPR's PE Plug-in
    1. Boot the PC using a Bart's PE bootable disc or your Windows Vista/Windows 7 install disc

    a. For either Windows Vista or Windows 7 install disc, Boot the PC to the Windows install disc Windows Setup [EMS Enabled]


                  1. At the "Install Windows" screen, enter your language and other preferences and click "Next" to continue
                  2. Choose "Repair your computer"
                  3. Under "System Recovery Options",
                        For Windows 7: Select "Use recovery tools that can help
    fix problems starting Windows." and click "Next"
                        For Windows Vista: Just click "Next"

                  At this moment, it is assumed that you have exhausted the other options available to you such as the option to "Restore your computer using a system image that you created earlier" if you have a system image backup.
                  4. Click "Command Prompt"

    b. For Bart's PE (Network support is not required) access either
    Programs/A43 File management Utility or Command Prompt

    2. Navigate to your CPR program folder (default location is C:\Program Files\imagine LAN\CPR\Bin or on a x64 machine C:\Program Files (x86)\imagine LAN\CPR\Bin)

    Alternately, you could run a batch file created by CPR at the root directly
    (for example c:\CPR.bat which will carry out step 2 and 3).

    3. Run the program CPRPLUGIN.EXE
    4. Select the Snapshot you wish to restore from the Snapshot list
    5. Click the Restore button and wait until you receive a dialog message that indicates that the restore process is complete.

    6. Exit the Preinstallation Environment, remove the bootable CD and boot into Windows normally.

    The CPR Plug-in restores the following Windows Registry hives from the selected Snapshot:

    SYSTEM
    SOFTWARE
    SECURITY
    SAM

            

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